DOWNLOAD APP:

Online/Mobile Banking

Take your account with you!

 

Enroll Now Make a Loan Payment

Telephone Banking Toll-free: 877-389-2551

Online Banking

Computer Icon

Bill Pay

File Icon

Mobile App

Mobile

eStatements

Estatements Icon

Telephone Banking

Phone Icon
877-389-2551

Features

  • View account history
  • View scanned checks
  • Email alerts
  • Transfer funds between accounts
  • Make loan payments from your Glasford Bank deposit account
  • Sign up for free eStatements
  • Accessible 24/7
  • Safe and secure
 

Features

  • FREE!
  • Save money on postage
  • Set-up recurring payments
  • Make one-time payments
  • Pay a company or a person.
 

Features

  • Free* service to online banking customers
  • View account history & transactions
  • Transfer funds between accounts
  • Pay bills to existing payees
  • View alerts
  • View locations
  • Accessible 24/7
  • Safe and secure
  • Android, iPhone & iPad Apps Available

*Connectivity, usage rates and standard text messaging fees may apply. Contact your wireless service provider for more details.

Features

  • Free service to all customers
  • Statements emailed directly to your inbox
  • Accessible 24/7
  • Available for checking and savings accounts
  • Secure and easy to save
  • View checks and desposit images
 

Features

  • Automated telephone banking system
  • Free service to all customers
  • Listen to account balances
  • Review transaction history
  • Make loan payments
  • Transfer funds
  • And more!     
  • Call toll free 877-389-2551

Frequently Asked Questions

  • How do I sign up for Online Banking and Bill Pay?

    There are quite a few different ways to sign up for our Online Banking and Bill Pay service. While opening a new account or just doing your normal bank business, ask the customer service representative to provide you with an enrollment form. Another option is to call us and ask that one be mailed to you. And of course, you can always fill out our enrollment form by clicking here. After we receive your enrollment form, you will receive an Online Banking ID and temporary PIN in the mail.

  • What does Online Banking and/or Bill Pay cost?

    Online Banking and Bill Pay are free!

  • What if I have forgotten my Online Banking password or am locked out of my account?

    If you have enabled the "forgot password" within online banking then simply can click the Forgot Password link under the login. If you have not enabled the feature than please call the bank at 309-389-2551 and ask to speak to someone regarding your Online Banking account, or stop by any of our locations. We will ask you for your Online Banking ID as well as have you verify other information before issuing you a temporary password that you will change during your next login

  • I clicked on the Forgot Password link but it says it is not enabled for my account. How do I enable this feature?

    You must set up this feature in Online Banking before you can use it. To enable the 'Forgot Password' link you must first be logged into Online Banking. Once logged in go to the 'Options' tab and complete the 'Modify Personal Settings' section and click submit at the bottom. Once complete, anytime in the future that you are locked out or forgot your password you will be able to click on the 'Forgot Password' link to reset your password.

  • How do I add a new account to my Online Banking list?

    There are two different ways this can be done:

    1. Stop by any of our locations and fill out and sign a form to add your account or
    2. Log in to Online Banking and click on the Contact tab to send us a secure message requesting to add an account.
  • Can I transfer funds to accounts outside of the bank?

    No, for your protection we do not allow any transfers from your online banking to accounts outside of Glasford Bank. This is a security feature that we have enabled to help prevent against any fraud should someone other than you get control of your online banking account.

  • How do I change my Login ID?

    Log in to Online Banking, select the Options tab, Personal, scroll down to Modify Login Settings.  Your current ID will be listed, enter your new ID and click Submit.

  • Is there a time limit for online sessions?

    There is a 10–minute inactivity timeout to protect your account should you forget to sign off.

  • How do I rename an account?

    To rename an account, click the Options tab and choose Account. Then type your new account name in the New Account Pseudo Name column.

  • I've changed my email address and now need to change it with the bank. Where do I do that?

    You may change your email address within Online Banking under the OPTIONS tab, choose Personal and under Modify Personal Setting enter your new email address twice and click submit at the bottom.

  • How do I set up a loan payment for my loan?

    If you have both a checking or savings and a loan at Glasford Bank, to make the loan payment you will set-up a transfer from checking to the loan. Only use bill pay for loans outside the bank.

  • I set up a payment today. When will the payment be sent?

    Processing occurs twice daily – the first of the day at 2:00 AM Central Time, the second at Noon Central Time.

    The payment will be processed on the date scheduled at the earliest possible processing time. If the payment was scheduled with today's date and the last processing time has passed, the payment will be processed at the next possible processing time. For example:

    • Payment scheduled with today's date and entered at 9:00 AM Central will process today at Noon Central.

    • Payment scheduled with today's date and entered at 1:00 PM Central: will display tomorrow's date and will process overnight at 2:00 AM Central.

    • Payment scheduled with future date, regardless of time entered will process at 2:00 AM Central time on the scheduled date.

    • Payments do not get processed on holidays or weekends. If a scheduled payment falls on a holiday or weekend, it will be processed on the Friday before the weekend, or the last business day before the holiday.

  • How long does it take a payment to reach the payee?

    For electronic payments, allow 3 to 4 business days from the date the payment is submitted.

    For check payments, the check will be in the mail on the same day the payment is processed. The check is printed and mailed from in Oklahoma City, OK. Allow 5 to 7 business days for a check payment.

  • What payment frequencies are available?

    Payments can be set up in any of the following frequencies:

    • Weekly

    • Bi-weekly

    • Monthly

    • Semi-monthly

    • Quarterly

    • Annually

    • Semi-annually

    A recurring scheduled payment can be set up in advance to any date in the future. A 'one time' payment can be set up to be processed up to 5 years in the future.

  • How do I know if my payment was sent?

    If processing has not occurred, then you can review your scheduled payment list online under Scheduled Payments.

    If processing has occurred, you may review up to 19 months of you payment history online.

    You can also establish an alert that generates when the payment is processed. To do this, log into Online Banking, navigate to the Options tab, go to Alerts, click Edit Event Alerts, and select Bill Payments Paid. Then on the individual payment, select the Alert when payment is processed box, found on the Add Payment page or by going to Edit on a scheduled payment.

  • What is the cut off time to enter, edit, or delete a payment?

    You may add, edit, or delete a payment up to 2:00 AM Central Time on the day the payment is scheduled to be sent.

    If a same-day payment is submitted between 2:00 AM Central Time and Noon Central Time it may be edited up until Noon Central Time.

  • Can I use Bill Pay if I live outside the U.S.?

    Yes. However, you cannot pay bills to payees located outside the United States.

  • When will the money be taken out of my account?

    Electronic payments: Funds are debited at the time the payment is processed.

    Check payments: Funds are debited from your account when the check is cashed by the payee.

  • What if I do not have enough money in my account?

    Check payments are processed in the same manner as for a regular check written out of your checkbook. If you do not have the funds in your account when the check is cashed you may incur an overdraft fee or the check may be returned.

    Electronic payments are verified against the funds in your account during processing. If the funds are available, the account selected for the payment will be debited and the payment will be sent.

    If the funds are not available, the payment will not be processed. The payment will be resubmitted at each subsequent processing time until:

    • The funds are in the account to make the payment,

    • You delete the payment,

    • The  checking account being debited for payment is closed.

    We recommend establishing an Event Alert in the Options tab online to receive an alert if bill payments are not processed due to Non-Sufficient Funds.

  • The payee didn't receive my check payment. Can I stop payment on a Bill Pay check?

    Yes. The stop payment would be added in the same manner as for a regular check written out of your checkbook. Please contact us to place at Stop Payment.

  • Can I stop payment made to an electronic payee?

    No. Electronic payments are credited to the payee via ACH. You will need to contact the payee to make arrangements for reimbursement with the payee directly.

  • How do I set up a loan payment for my loan?

    If you have both a checking or savings and a loan at Glasford Bank, to make the loan payment you will set-up a transfer from checking to the loan. Only use bill pay for loans outside the bank.

  • How are payments scheduled on Holidays and weekends handled?

    Bills do not get paid on holidays or weekends. If a SCHEDULED bill payment falls on a holiday or weekend, it will be paid on the Friday BEFORE the weekend, or the last working day BEFORE the holiday.

Education
Stay informed about your finances.

What's Online Banking?

Online banking refers to any banking transaction that can be conducted over the internet, generally through a bank’s website under a private profile, and with a desktop or laptop computer. These transactions include services traditionally offered at local

Read More

What's Mobile Banking?

Mobile banking allows you to perform many of the same activities as online banking using a smartphone or tablet instead of a desktop computer. However, simply accessing the bank’s website on a mobile device is not the only method of mobile banking. Mobile

Read More

Budget Basics

Budget: It’s the word we love to hate. Most of us understand the importance of keeping a budget, but for a variety of reasons still haven’t found the time or energy to actually implement one. The purpose of a budget isn’t to create a complex and lengthy d

Read More